Our current processing time is 1-3 business days. Once your order is dispatched, you will receive an email on its expected arrival date.

To keep costs for customers as low as possible, most orders will be sent without full tracking. However, you can upgrade to a fully tracked shipping service at checkout, where you will receive a tracking number on your dispatch confirmation email.

Yes, we ship worldwide to a select number of countries, including Canada, USA, Australia and some EU countries. We are working hard to expand our shipping destination list!

We recommend getting your ring size measured at a jewellers for the most accurate sizing. However, there are ways you can measure your ring size at home:

1. Purchasing one of our ring sizers, available here.

2. Using the string/paper method. You can find a video on our social media pages here, with instructions on how to measure.

You can also use the ring size chart below to find or compare your ring size.

Gold-filled jewellery is made by bonding a thick layer of real gold to a base metal (usually brass) using heat and pressure. Unlike gold plating, the gold layer in gold-filled jewellery is much thicker and more durable, meaning it won’t wear off as quickly and can last for many years with proper care. It offers the beauty and quality of solid gold at a more affordable price.

Please allow 10 working days (from the expected order arrival date) for your order to arrive.

If your package has not arrived after this time, or it has been damaged during transit, please contact us at madebysoha@outlook.com and we will assist you in resolving the issue.

Please note, we advise upgrading to tracked shipping to cover any potential issues, such as failed delivery, lost packages, or damage during transit.